Fortum is a leading clean-energy company that provides its customers with electricity, heating and cooling as well as smart solutions to improve resource efficiency. We want to engage our customers and society to join the change for a cleaner world. We employ some 9,000 professionals in the Nordic and Baltic countries, Poland and India. In 2017, our sales were EUR 4.5 billion and 61% of our electricity generation was CO2 free. Fortum's share is listed on Nasdaq Helsinki. Fortum is the largest electricity retailer in the Nordics with 2.4 million customers. We offer our customers more convenience, affordable smart products and time efficient services. Through strong cross-functional collaboration, sustainability focus, as well as agile and lean working methods, we strive to make our customer’s increasingly digital lives easier with our services.Consumer Solutions is responsible for the electricity and gas retail businesses in Fortum in the Nordics and Poland. This includes customer service, sales and invoicing. The core of our business is to provide electricity and related value-added services as well as new digital services to both private and enterprise customers.